Member Resources
Children’s Medical Services Health Plan is committed to providing members and their families with the resources they need to get the best care possible. In this section, we provide information, education and resources. This includes a member handbook, forms and more.
If you need help understanding any of the information, please call Member Services at 1-866-799-5321 (TYY 1-800-955-8770) or your child’s care manager.
Don’t forget, helpful tools can also be accessed through the CMS Health Plan private, online account.
Check out the Benefits of Your Child’s Secure Member Portal Account
Children’s Medical Services Health Plan wants you to get the most from your child’s health insurance. That’s why we’ve made improvements to the Secure Member Portal account. Now it’s easy to use and view your child’s account on a computer or smartphone!
Telehealth Services
Avoid the wait. Children’s Medical Services Health Plan offers anytime, anywhere medical help at no cost to you. Telehealth is your easy, 24-hour access to in-network providers for non-emergency health issues.
5 Ways to Get Help When You Need It
- Key Resources (PDF)
- Member Services: 1-866-799-5321 (TYY 1-800-955-8770) Monday through Friday, 8 a.m. to 8 p.m. Eastern.
- Nurse Advice Line: 1-866-799-5321 (TYY 1-800-955-8770)
- Find A Provider
- Community Resources
- Secure Member Portal
Download the CMS Health Plan App
CMS Health Plan’s mobile app makes it easy to find all your child’s health plan information in one place — and right from your smart phone.
Need a Ride? We Can Pick You Up.
Get rides to your child’s medical appointments and more at no cost. MTM provides transportation as part of your child’s health plan benefits.
Where to Go for Care
When your child is sick or hurt, it’s important to get them the right type of care. Use the Where to Go For Care chart (PDF) to help you decide the best option for accessing care.