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Benefits Overview

Your Plan Benefits: Managed Medical Assistance Services 

The table below lists the medical services covered by Sunshine Health. Remember, you may need a referral from your Primary Care Provider (PCP) or approval from us before you go to an appointment or use a service. Services must be medically necessary (PDF)  for us to pay for them.

There may be some services that we do not cover, but might still be covered by Medicaid. To find out about these benefits, call the state Medicaid Help Line at 1-877-254-1055. If you need a ride to any of these services, we can help you. See Transportation Services.

If there are changes in covered services or other changes that affect you, we will notify you in writing at least 30 days before the effective date of the change.

If you have questions about any of the covered medical services, please call Member Services at 1-866-796-0530.

NOTE: Services marked with an asterisk (*) are behavioral health in lieu of services. This means they are optional services you can choose over more traditional services based on your needs.

Except for emergency care, Sunshine Health must prior authorize any services provided by an out-of-network provider and any elective inpatient admissions.

You can also view more information about Sunshine Health in our Member Handbook (PDF).

All services must be medically necessary. Your Primary Care Provider will work with you to make sure you get the services you need. These services must be given by your Primary Care Provider or by another provider that your Primary Care Provider refers you to. 

Some services may:

  • Have coverage limits.
  • Need a doctor’s order.
  • Need prior approval.

(Some Medicaid members may not have all the benefits listed.)

Your Plan Benefits: Managed Medical Assistance Services

Service

Description

Coverage/Limitations

Prior Authorization

Addictions Receiving Facility Services*

Services used to help people who are struggling with drug or alcohol addiction

As medically necessary and recommended by us

No prior authorization required for the first three days of involuntary behavioral health inpatient admission. After the first three days, prior authorization required. Prior authorization is required for voluntary admissions.

Allergy Services

Services to treat conditions such as sneezing or rashes that are not caused by an illness

We cover medically necessary blood or skin allergy testing and up to 156 doses per year of allergy shots.

 

No

Ambulance Transportation Services

Ambulance services are for when you need emergency care while being transported to the hospital or special support when being transported between facilities.

Covered as medically necessary.

 

No

Ambulatory Detoxification Services*

Services provided to people who are withdrawing from drugs or alcohol

As medically necessary and recommended by us

Yes

Ambulatory Surgical Center Services

Surgery and other procedures that are performed in a facility that is not the hospital (outpatient)

Covered as medically necessary.

 

Yes

Anesthesia Services

Services to keep you from feeling pain during surgery or other medical procedures

Covered as medically necessary.

 

Yes, for dental procedures not done in an office.

Assistive Care Services

Services provided to adults (ages 18 and older) to help with activities of daily living and taking medication

We cover 365/366 days of services per year, as medically necessary.

Yes

Behavior Analysis (BA)

Structured interventions, strategies, and approaches provided to decrease maladaptive behaviors and increase or reinforce appropriate behaviors

We cover recipients under the age of 21 years requiring medically necessary services.

No

Behavioral Health Assessment Services

Services used to detect or diagnose mental illnesses and behavioral health disorders

We cover, as medically necessary:

  • One initial assessment per year
  • One reassessment per year
  • Up to 150 minutes of brief behavioral health status assessments (no more than 30 minutes in a single day)

No

Behavioral Health Overlay Services

Behavioral health services provided to children (ages 0–18 years) enrolled in a DCF program

We cover 365/366 days of medically necessary services per year, including therapy, support services and aftercare planning.

Yes

Cardiovascular Services

Services that treat the heart and circulatory (blood vessels) system

We cover the following as prescribed by your doctor, when medically necessary:

  • Cardiac testing
  • Cardiac surgical procedures
  • Cardiac devices

Yes, for some services

Child Health Services Targeted Case Management

Services provided to children (ages 0-3 years) to help them get healthcare and other services

OR

Services provided to children (ages 0–20 years) who use medical foster care services

Your child must be enrolled in the DOH Early Steps program

OR

Your child must be receiving medical foster care services

No

Chiropractic Services

Diagnosis and manipulative treatment of misalignments of the joints, especially the spinal column, which may cause other disorders by affecting the nerves, muscles, and organs

We cover, as medically necessary:

  • 24 patient visits per year, per member
  • X-rays

 

No

Clinic Services

Healthcare services provided in a county health department, federally qualified health center, or a rural health clinic

Covered as medically necessary

No

Community-Based Wrap-Around Services*

Services provided by a mental health team to children who are at risk of going into a mental health treatment facility

As medically necessary and recommended by us

Yes

Crisis Stabilization Unit Services*

Emergency mental health services that are performed in a facility that is not a regular hospital

As medically necessary and recommended by us

No

Dialysis Services

Medical care, tests, and other treatments for the kidneys. This service also includes dialysis supplies and other supplies that help treat the kidneys.

We cover the following as prescribed by your treating doctor, when medically necessary:

  • Hemodialysis treatments
  • Peritoneal dialysis treatments  

No

Drop-In Center Services*

Services provided in a center that helps people who are homeless get treatment or housing

As medically necessary and recommended by us

No

Durable Medical Equipment and Medical Supplies Services

Medical equipment is used to manage and treat a condition, illness or injury. Durable medical equipment is reused, and includes things like wheelchairs, braces, crutches and other items. Medical supplies are items meant for one-time use and then thrown away.

As medically necessary, some service and age limits apply. Call 1-866-796-0530 (TTY 1-800-955-8770) for more information.

Prior authorization may be required for some equipment or services.

Early Intervention Services

Services to children ages 0-3 years who have developmental delays and other conditions

Covered as medically necessary:

  • One initial evaluation per lifetime, completed by a team
  • Up to 3 screenings per year
  • Up to 3 follow-up evaluations per year
  • Up to 2 training or support sessions per week

No

Emergency Transportation Services

Transportation provided by ambulances or air ambulances (helicopter or airplane) to get you to a hospital because of an emergency

Covered as medically necessary.

 

No

Evaluation and Management Services

Services for doctor’s visits to stay healthy and prevent or treat illness

We cover medically necessary:

  • One adult health screening (check-up) per year
  • Well child visits are provided based on age and developmental needs
  • One visit per month for people living in nursing facilities
  • Up to two office visits per month for adults to treat illnesses or conditions

 

No

Family Therapy Services

Services for families to have therapy sessions with a mental health professional

We cover medically necessary: Up to 26 hours per year

 

No

Family Training and Counseling for Child Development*

Services to support a family during their child’s mental health treatment

As medically necessary and recommended by us

No

Gastrointestinal Services

Services to treat conditions, illnesses or diseases of the stomach or digestion system

Covered as medically necessary

Yes, for some services

Genitourinary Services

Services to treat conditions, illnesses or diseases of the genitals or urinary system

Covered as medically necessary

Yes, for some services

Group Therapy Services

Services for a group of people to have therapy sessions with a mental health professional

We cover medically necessary: Up to 39 hours per year

 

No

Hearing Services

Hearing tests, treatments and supplies that help diagnose or treat problems with your hearing. This includes hearing aids and repairs.

We cover hearing tests and the following as prescribed by your doctor, when medically necessary:

  • Cochlear implants
  • One new hearing aid per ear, once every 3 years
  • Repairs

Yes, for some services

Home Health Services

Nursing services and medical assistance provided in your home to help you manage or recover from a medical condition, illness or injury

We cover, when medically necessary:

  • Up to 4 visits per day for pregnant recipients and recipients ages 0-20 years
  • Up to 3 visits per day for all other recipients

 

Yes

Hospice Services

Medical care, treatment and emotional support services for people with terminal illnesses or who are at the end of their lives to help keep them comfortable and pain free. Support services are also available for family members or caregivers.

Covered as medically necessary

 

Yes

Individual Therapy Services

Services for people to have one-to-one therapy sessions with a mental health professional

We cover medically necessary: Up to 26 hours per year

 

No

Infant Mental Health Pre and Post Testing Services*

Testing services by a mental health professional with special training in infants and young children

As medically necessary and recommended by us

No

Inpatient Hospital Services

Medical care that you get while you are in the hospital. This can include any tests, medicines, therapies and treatments, visits from doctors and equipment that is used to treat you

We cover the following inpatient hospital services based on age and situation, when medically necessary:

Up to 365/366 days for recipients ages 0-20 years

Up to 45 days for all other recipients (extra days are covered for emergencies)

Yes

Integumentary Services

Services to diagnose or treat skin conditions, illnesses or diseases

Covered as medically necessary

 

Yes, for some services

Laboratory Services

Services that test blood, urine, saliva or other items from the body for conditions, illnesses or diseases

Covered as medically necessary

Yes, for some services

Medical Foster Care Services

Services that help children with health problems who live in foster care homes

Must be in the custody of the Department of Children and Families

No

Medication Assisted Treatment Services

Services used to help people who are struggling with drug addiction

Covered as medically necessary

 

No

Medication Management Services

Services to help people understand and make the best choices for taking medication

Covered as medically necessary

 

No

Mental Health Partial Hospitalization Program Services*

Treatment provided for more than 3 hours per day, several days per week, for people recovering from mental illness

As medically necessary and recommended by us

Yes

Mental Health Targeted Case Management

Services to help get medical and behavioral healthcare for people with mental illnesses

Covered as medically necessary

No

Mobile Crisis Assessment and Intervention Services*

A team of healthcare professionals who provide emergency mental health services, usually in people’s homes

As medically necessary and recommended by us

No

Multisystemic Therapy Services*

An intensive service focused on the family for children at risk of residential mental health treatment

As medically necessary and recommended by us

No

Neurology Services

Services to diagnose or treat conditions, illnesses or diseases of the brain, spinal cord or nervous system

Covered as medically necessary

 

Yes, for some services

Non-Emergency Transportation Services

Transportation to and from all of your medical appointments. This could be on the bus, a van that can transport disabled people, a taxi or other kinds of vehicles

We cover the following services for recipients who have no transportation:

  • Out-of-state travel
  • Transfers between hospitals or facilities
  • Escorts when medically necessary

 

Yes, for trips over 100 miles

Nursing Facility Services

Medical care or nursing care that you get while living full-time in a nursing facility. This can be a short-term rehabilitation stay or long-term

We cover 365/366 days of services in nursing facilities, as medically necessary,

Yes

Occupational Therapy Services

Occupational therapy includes treatments that help you do things in your daily life, like writing, feeding yourself and using items around the house.

We cover for children ages 0-20 years and for adults under the $1,500 outpatient services cap, as medically necessary:

  • One initial evaluation per year
  • Up to 210 minutes of treatment per week
  • One initial wheelchair evaluation per 5 years

We cover for people of all ages, as medically necessary: Follow-up wheelchair evaluations, one at delivery and one 6-months later.

Yes, for some services

Oral Surgery Services

Services that provide teeth removals and to treat other conditions, illnesses or diseases of the mouth and oral cavity

Covered as medically necessary

Yes, for some services

Orthopedic Services

Services to diagnose or treat conditions, illnesses or diseases of the bones or joints

Covered as medically necessary

Yes, for some services

Outpatient Hospital Services

Medical care that you get while you are in the hospital but are not staying overnight. This can include any tests, medicines, therapies and treatments, visits from doctors and equipment that is used to treat you

  • Emergency services are covered as medically necessary.
  • Non-emergency services cannot cost more than $1,500 per year for recipients ages 21 years and over.

Yes, for some services

Pain Management Services

Treatments for long-lasting pain that does not get better after other services have been provided

Covered as medically necessary. Some service limits may apply.

Yes

Partial Hospitalization Services*

Services for people leaving a hospital for mental health treatment

As medically necessary and recommended by us

Yes

Physical Therapy Services

Physical therapy includes exercises, stretching and other treatments to help your body get stronger and feel better after an injury, illness or because of a medical condition.

We cover for children ages 0-20 years and for adults under the $1,500 outpatient services cap, as medically necessary:

  • One initial evaluation per year
  • Up to 210 minutes of treatment per week
  • One initial wheelchair evaluation per 5 years

We cover for people of all ages, as medically necessary: Follow-up wheelchair evaluations, one at delivery and one 6-months later.

Yes, for some services

Podiatry Services

Medical care and other treatments for the feet

We cover, as medically necessary:

  • Up to 24 office visits per year
  • Foot and nail care
  • X-rays and other imaging for the foot, ankle and lower leg
  • Surgery on the foot, ankle or lower leg

Yes, for some services

Prescribed Drug Services

This service is for drugs that are prescribed to you by a doctor or other health care provider.

We cover, as medically necessary:

  • Up to a 34-day supply of drugs, per prescription
  • Refills, as prescribed

Yes, for some services

Private Duty Nursing Services

Nursing services provided in the home to people ages 0-20 years who need constant care

We cover, as medically necessary: Up to 24 hours per day.

Yes

Psychiatric Specialty Hospital Services*

Emergency mental health services that are performed in a facility that is not a regular hospital

As medically necessary and recommended by us

No

Psychological Testing Services

Tests used to detect or diagnose problems with memory, IQ or other areas

We cover, as medically necessary: 10 hours of psychological testing per year.

No

Psychosocial Rehabilitation Services

Services to assist people reentering everyday life. They include help with basic activities such as cooking, managing money and performing household chores

We cover, as medically necessary: Up to 480 hours per year 

No

Radiology and Nuclear Medicine Services

Services that include imaging such as x-rays, MRIs or CAT scans. They also include portable X-rays.

Covered as medically necessary

Yes, for some services

Regional Perinatal Intensive Care Center Services

Services provided to pregnant women and newborns in hospitals that have special care centers to handle serious conditions

Covered as medically necessary

Yes, for some services

Reproductive Services

Services for women who are pregnant or want to become pregnant. They also include family planning services that provide birth control drugs and supplies to help you plan the size of your family.

We cover medically necessary family planning services. You can get these services and supplies from any Medicaid provider; they do not have to be a part of our Plan. You do not need prior approval for these services. These services are free. These services are voluntary and confidential, even if you are under 18 years old.

No

Respiratory Services

Services that treat conditions, illnesses or diseases of the lungs or respiratory system

We cover medically necessary:

  • Respiratory testing
  • Respiratory surgical procedures
  • Respiratory device management

Yes, for some services

Respiratory Therapy Services

Services for ages 0-20 years to help you breathe better while being treated for a respiratory condition, illness or disease

We cover medically necessary:

  • One initial evaluation per year
  • One therapy re-evaluation per 6 months
  • Up to 210 minutes of therapy treatments per week (maximum of 60 minutes per day)

No

Self-Help/Peer Services*

Services to help people who are in recovery from an addiction or mental illness

As medically necessary and recommended by us

No

Specialized Therapeutic Services

Services for children ages 0-20 years with mental illnesses or substance use disorders

We cover the following medically necessary:

  • Assessments
  • Foster care services
  • Group home services

Yes

Speech-Language Pathology Services

Services that include tests and treatments to help you talk or swallow better

We cover the following medically necessary services for children ages 0-20 years:

  • Communication devices and services
  • Up to 210 minutes of treatment per week
  • One initial evaluation per year

We cover the following medically necessary services for adults: One communication evaluation per 5 years.

Yes

Statewide Inpatient Psychiatric Program Services

Services for children with severe mental illnesses that need treatment in the hospital

Covered as medically necessary for children ages 0-20 years

Yes

Substance Abuse Intensive Outpatient Program Services*

Treatment provided for more than 3 hours per day, several days per week, for people who are recovering from substance use disorders

As medically necessary and recommended by us

Yes

Substance Abuse Short-term Residential Treatment Services*

Treatment for people who are recovering from substance use disorders

As medically necessary and recommended by us

Yes

Therapeutic Behavioral On-Site Services

Services provided by a team to prevent children ages 0-20 years with mental illnesses or behavioral health issues from being placed in a hospital or other facility

We cover medically necessary services: Up to 9 hours per month. 

No

Transplant Services

Services that include all surgery and pre and post-surgical care 

Covered as medically necessary

Yes

Visual Aid Services

Visual Aids such as glasses, contact lenses and prosthetic (fake) eyes

We cover the following medically necessary services when prescribed by your doctor:

  • Two pairs of eyeglasses for children ages 0-20 years
  • One frame every two years and two lenses every 365 days for adults ages 21 years and older
  • Contact lenses
  • Prosthetic eyes

Yes, for some services

Visual Care Services

Services that test and treat conditions, illnesses and diseases of the eyes

Covered as medically necessary

Yes, for some services

Expanded benefits are extra goods or services we provide to you, free of charge. Call Member Services to ask about getting expanded benefits.

Your Plan Benefits: Expanded Benefits

Service

Description

Coverage/
Limitations

Prior Authorization

 

Acupuncture

Insertion of thin needles through skin to treat pain, stress and other conditions. Acupuncture is used to treat chronic pain, stress, and other physical and mental health conditions.

Ages 21 years and older

Unlimited as deemed medically necessary

Yes

Art Therapy

Therapy for behavioral health treatments provided by a certified clinician

Ages 21 years and older. Unlimited as deemed medically necessary

Yes

Behavioral Health Integration/Collaborative Care

Unlimited visits with Collaborative Care teams for whole health. Unlimited visits for members with providers who manage both physical and mental health needs

Must have a behavioral health condition

No

Biometric Equipment

Digital blood pressure cuff and weight scale

Ages 13 years and older

One (1) digital blood pressure cuff every three (3) years; One (1) weight scale every three (3) years

No

Camp Scholarship

$150 voucher to attend children’s camp. Must be enrolled in Care Management and have completed annual wellness exam

Ages 4-18 years

Contact your care manager to determine eligibility.

Care Grant

Up to $150 per year for tutoring, gym memberships, swimming lessons, sports equipment/supplies, or art supplies/workbooks

Ages up to 18 years

Contact your care manager to determine eligibility.

Caregiver Swimming Lessons

Voucher or reimbursement for caregivers to take group swimming lessons. Includes up to 8 lessons from a local YMCA, if available.

Ages 18 years and older. In areas where YMCA doesn’t exist, members may use a local swim vendor.

No

Cellular Services

Members can receive a free smartphone. The phone includes minutes, data and texts.

Ages 18 years and older.

No

Childcare

Voucher for childcare to help parents identified with childcare needs on Pathways to Prosperity screening.

$150 limit. Must be age 16 years and older.

Contact your care manager to determine eligibility.

Chiropractic Services

Services provided by chiropractors.

Ages 21 years and older

Yes

Circumcision (newborns only)

Male circumcision is a common procedure typically performed in the first month after birth. Can be provided in a hospital, office or outpatient setting

Birth to 28 days old

One per lifetime if medically necessary

No

Computerized Cognitive Behavioral Therapy

Including health focused clinical interview, behavioral observations, and health and behavioral interviews for individual, group and family (with or without the patient)

Ages 21 years and older. Unlimited

Yes

Dental Kit

One dental hygiene kit per year for pregnant members who attend a Sunshine Health-sponsored event

Ages 13 years and older

No

Doula Services

Pregnancy, postpartum and newborn care and assessment provided in your home by a doula. Using a doula during pregnancy, birth, and postpartum has been shown to be an effective best practice that can enhance the birthing experience, reduce complications, and improve outcomes for women and infants.

Ages 13 years and older. No limits

No

Durable Medical Equipment (DME) services and supplies

Additional coverage for items not covered under standard benefits, such as wound supplies, hospital bed and mattresses, insulin pump and infusion pump

Ages 10 years and older

Yes, for some equipment and supplies 

Durable Medical Equipment/Asthma Supplies

Unlimited hypoallergenic bedding and one (1) high-efficiency particulate air (HEPA) filter vacuum cleaner for members diagnosed with asthma

Must have asthma or COPD diagnosis

Contact your care manager to determine eligibility.

Educational Vouchers

$150 voucher after completion of Sunshine Health Works Launchpad Educational Modules

Ages 16 years and older

Contact your care manager to determine eligibility.

Equine Therapy

Provided to members with behavioral health conditions and involves activities with horses.

Ages 21 years and older.

Up to 10 sessions per year.

Yes

Expanded Prenatal Services

  • 14 visits for low-risk pregnancy
  • 18 visits for high-risk pregnancy
  • Breast pump, hospital grade rental
  • Breast pump

 

  • Ages 13 years and up
  • One per calendar year;
  • Ages 13 years and up
  • One every 2 calendar years; Ages 13 and up

 

  • No
  • No
  • Yes
  • No

Expanded Primary Care Services

Visits to primary care provider. Visiting a primary care provider can help in maintaining everyday health.

Ages 21 years and older

Unlimited

No

Flu Prevention Kit

1 Flu Prevention kit; 3 ply face masks – 10 piece; oral digital thermometer; hand sanitizer

Ages 18 years and older

For the first 1,000 members who receive a flu vaccine.

Contact your care manager to determine eligibility.

Grocery Benefit

$50 food gift card per household per year for enrollees who identify as food insecure on Pathways to Prosperity screening

Ages 16 years and older

Contact your care manager to determine eligibility.

Healthy Living Benefit

Assistive devices and adaptive aids to help enrollees maintain independence in their homes. Enrollees can select two from the following items: digital scale, home blood pressure cuff, peak flow meter, reachers/grabbers, lumbar pillow, personal fan, clip on lamp, walker bag, or an assistive technology device such as a smart home device (i.e. Amazon Echo).

Ages 21 years and older

No

Hearing Services

Hearing services include: assessment, hearing evaluation, hearing aid fitting, hearing aid monaural in ear, behind ear hearing aid, hearing aid dispensing fee, in ear binaural hearing aid, behind ear binaural hearing aid, behind ear cors hearing aid and behind ear bicros hearing aid.

Ages 21 years and older

All services limited to one every two calendar years, except for hearing aid monaural in ear, which is one per calendar year.

No

Housing Assistance

A maximum of $250 per community-based enrollee per year to assist with housing related expenses (rent, utilities, etc.)

Must be 16 years or older. Funds are paid directly to the utility company or place where assistance is needed.

Contact your care manager to determine eligibility.

 

Home Delivered Meals – Disaster Preparedness

Healthy food delivered to your home during an emergency, such as a natural disaster.

1 emergency meal kit annually

Yes

Home Delivered Meals - General

Healthy food delivered to your home for nutritional support.

Up to 10 meals per event

Yes

Home Delivered Meals - Post Transition Meals

Meals delivered to your home after discharge from hospital or nursing facility

No age limit

 

Yes

Home Delivered Meals for Enrollees who are Pregnant

266 meals to enrollees who are at least 20 weeks pregnant and have a qualifying medical condition

Up to four months postpartum

Contact your care manager to determine eligibility.

Home Health Nursing/Aide Services

Home health care provides individuals with greater independence to remain in their homes and be as self-sufficient as possible. Services to help with daily living

Ages 21 years and older

Unlimited as deemed medically necessary

Yes

Home Visits by a Social Worker

Home visits by a clinical social worker to assess your needs and provide available options and education to address those needs. Home visits also reduce the need for transportation.

Ages 18 years and older

48 visits per calendar year

Yes

Homemaker Services (e.g. hypoallergenic carpet cleanings)

Preventing allergen buildup in home carpets is a vital measure to help alleviate symptoms.

Up to two cleanings per year

Must be diagnosed with asthma to qualify

Contact your care manager to determine eligibility.

Legal Guardianship

Legal guardianship can help protect an individual who is no longer able to make decisions for themselves that are in the best interest of their health and well-being. Maximum of five hundred dollars ($500) per eligible enrollee per lifetime

This is available to members who are in a SNF or PDN setting and parent is obtaining guardianship to protect those who are unable to care for their own well-being. Available for members aged 17 through 21 years

Contact your care manager to determine eligibility.

Massage Therapy

Massage of soft body tissues to help injuries and reduce pain. Massage of soft tissues can improve circulation, decrease pain and muscle tightness, improve work of the immune system, and improve sleep.

Ages 21 years and older

Unlimited as deemed medically necessary

Yes

Meal Stipend (available for long distance medical appointment day trips)

To support enrollees of all ages who need to travel long distance for medical appointments, available for long distance medical appointment day trips

Up to twenty dollars ($20) per meal up to 3 meals per day; up to two hundred dollars ($200) per day; up to one thousand dollars ($1,000) per year for trips greater than one hundred (100) miles

Yes

Nutritional Counseling

A healthy diet can promote weight loss, lower blood pressure and cholesterol and has additional health benefits such as reducing depression and improving sleep. Outpatient visits with a dietician for members

Ages 21 years and older

No

Occupational Therapy

Treatments that help you do things in your daily life, like writing, feeding yourself and using items around the house. Occupational therapy can help individuals develop, recover, or maintain meaningful activities of daily living allowing them to be more self-sufficient.

Ages 21 years and older

One evaluation per calendar year

One re-evaluation per calendar year

Up to seven therapy visits per week

Yes, except initial evaluation

Over-the-Counter Benefit

Coverage for cold, cough, allergy, vitamins, supplements, ophthalmic/otic preparations, pain relievers, gastrointestinal products, first aid care, hygiene products, insect repellent, oral hygiene products and skin care.

All ages

Up to $50 per household, per month

 

No

Palliative Care

Up to 20 days per year of palliative care for enrollees living with chronic illness. Includes personal care assistance 

Ages 5 to 75 years

Yes

Peer Support Certification

Up to $600 voucher to become a Peer Support Specialist for members who identify as needing job support on a Pathways to Prosperity screening

Ages 16 years and older

Contact your care manager to determine eligibility.

Pet Therapy

Provided to members with behavioral health conditions and involves activities with trained animals

Ages 21 years and older

Sessions as needed per provider recommendation

Yes

Physical Therapy

Physical therapy aids in pain relief to help individuals function, move, and maintain a better quality of living. Physical therapy in an office setting.

Ages 21 years and older

One evaluation per calendar year

One re-evaluation per calendar year

Up to seven treatment units per week

Yes, except initial evaluation.

Respiratory Therapy

Respiratory illnesses such as chronic obstructive pulmonary disease (COPD) and asthma can have a severe impact on activities of daily living.

Ages 21 years and older

One initial evaluation and re-evaluation per calendar year

One visit per day

Yes

Respite Care

Short-term relief for caregivers of enrollees members with special healthcare needs.

Up to 200 hours in-home and up to 10 days out-of-home per year

Yes

Speech Therapy

Speech Therapy increases self-esteem by allowing individuals to better communicate their thoughts and feelings and gain more confidence in social situations, decreasing social isolation, loneliness, anxiety, and depression. Speech and language therapy services in the office setting

Ages 21 years and older

One evaluation/re- evaluation per calendar year

One AAC re-evaluation per calendar year

One evaluation of oral pharyngeal swallowing per calendar year

Up to seven therapy treatment units per week

AAC fitting, adjustment and training; up to four 3-minute sessions per calendar year

Yes, except initial evaluation

Swimming Lessons (children only)

Children under 21 years can receive group swim sessions which include up to 8 lessons from a local YMCA.

One group session, up to 8 lessons from local YMCA. In areas where a YMCA does not exist, members may use a local swim vendor.

No

Tattoo Removal

Voucher for members who have completed Sunshine Health Works Launchpad Educational modules who provide proof of workforce need.

One per lifetime; $500 limit, Age 18-26 years

Contact your Care Manager to determine eligibility.

 

Tutoring

Voucher to assist in learning

Twelve (12) tutoring sessions to aid in removing educational barriers; up to 2 hours of tutoring time per session; maximum of 12 sessions annually. Ages 16 years and up

Contact your Care Manager to determine eligibility.

 

Transportation Services to Non-Medical Appointments/Activities

Up to three trips a month for non-medical purposes such as shopping or social events.

 

Ages 18 years and older. Must not have another means of transportation to qualify

No

Vaccine: Influenza

Vaccines to prevent disease

Unlimited

No

Vaccine: Pneumonia

Vaccines to prevent disease.

Ages 21-65 years. Unlimited as deemed medically necessary

No

Vaccine: Shingles

Vaccines to prevent disease

Ages 21-65 years. One per lifetime, 2 doses.

No

Vaccine: TDaP

Vaccines to prevent disease

One per pregnancy

No

Vision Services

One routine eye exam per year, prescription eyeglasses (one pair of frames per year), and multiple types of contact lenses (six months’ supply)

Ages 21 years and older

No

Vital Records Support

$50 reimbursement for copies of personal documentation, such as driver’s license or birth certificate

Ages 16 years and older

No

Waived Copayments

Waiving copayments reduces financial burden on individuals. All services, including behavioral health

Ages 21 years and older

No

Welcome Baby! Bundle

One gift package for pregnant members. Choose one option per pregnancy: 1) Safe Sleep Survival Kit with Cribette, 2) Car Seat with safe sleep educational materials, 3) Highchair with safe sleep educational materials, 4) Baby Shower in a Box, or 5) Stroller with safe sleep educational materials.

Must complete three prenatal visits, and attend a Sunshine Health event

Contact your Care Manager to determine eligibility.

YMCA Membership

For individuals or family of four. Includes access to free standing YMCA facilities and Y360 virtual platform

Ages 18 years and older. Caregiver, parent or guardian must be present for ages 17 years and under.

Contact your Care Manager to determine eligibility.