Medicaid Pharmacy Program by Sunshine Health
Pharmacy Program
Sunshine Health is committed to providing appropriate, high quality, and cost-effective care to our members. Some products may require prior authorization (PA) or have limitations on maximum quantities. For the most current information about the Sunshine Health Pharmacy Program, you may call Provider Services at 1-844-477-8313 or visit Pharmacy and Provider News.
Pharmacy Benefit Manager
Sunshine Health works with Express Scripts to process all pharmacy claims for prescribed drugs. Some drugs on the Sunshine Health PDL require a PA and Centene Pharmacy Services is responsible for administering this process. Express Scripts is our Pharmacy Benefit Manager.
Dispensing Limits
Medications may be dispensed up to a maximum of 34-day supply for each new prescription refill or 100-day supply for select medications. A total of 80% of the days’ supply must have elapsed before the prescription can be refilled at a Sunshine Health network pharmacy.
Spacers for Inhalers
Medicaid (MMA) / Long Term Care (LTC) / Child Welfare (CW) / Serious Mental Illness (SMI) / Children’s Medical Services (CMS) Health Plan
Select spacers/aerosol-holding chambers for members are covered through the pharmacy benefit. Members may receive one select spacer/chamber per year without prior authorization.
Contact Information
- Centene Pharmacy Solutions: 1-866-399-0928; Fax: 1-833-546-1507
- Prior Authorizations: 1-866-399-0928; Fax: 1-833-546-1507
- CMS Health Plan Prior Authorizations: 1-833-705-1351; Fax: 1-888-865-6531
- Express Scripts Pharmacy Help Desk (MMA, LTC, CW and SMI members and pharmacists): 1-833-750-4392
- Express Scripts Pharmacy Help Desk (CMS Health Plan members and pharmacists): 1-833-750-4401