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Member Resources

Sunshine Health Power to Thrive Specialty Plan is committed to providing our members with the resources they need to get the best care possible. In this section, we provide information, education and resources. This includes your Member Handbook, forms and more.

If you need help understanding any of the information, please call us at 1-866-796-0530 (TTY 1-800-955-8770). Don’t forget, you also have access to helpful tools through your Sunshine Health private, online account.

The following resources are also available:

  • STD Check offers free HIV testing to individuals who need it most. This program allows you to schedule with ease through the phone for a visit at a nearby lab with fast results. Call STD Check at 1- 800-456-2323 Monday through Friday, 8 a.m. to 5 p.m. Eastern.
  • The Florida HIV/AIDS Hotline is the statewide resource for HIV/AIDS-related information, community referrals and supportive telephone counseling. Callers receive information on HIV and AIDS related issues including locations of testing sites and program services in Florida. The Hotline services are available in English 1-800-352-2437, Spanish 1-800-545-7432, Creole/Kreyol 1-800-243-7101 and for Deaf or Hard of Hearing 1-888-503-7118. They also offer text services – Text FLHIV or flhiv to 898211.
  • San Francisco Suicide Prevention offers the HIV Nightline to provide hotline. It helps people who tested HIV positive, people in later stages of AIDS and caregivers. It helps those feeling isolated and/or concerned about their medications, caregivers feeling stress and people concerned about HIV risks. Call 800-628-9240. They also offer the HIV Textline for those that prefer texting. Text 1-415-200-2920 24 hours a day, 7 days a week.
  • Siloam Wellness offers an HIV/AIDS Support Group for those living with HIV to revitalize their mental health and feel less isolated. For more information, call 1-215-765-6633 Monday through Friday 8 a.m. to 5 p.m. Eastern or email sdibianca@siloamwellness.org.
  • Visit the Krames Health Library to access thousands of health sheets on medications, conditions and more.
  • Visit Sunshine Health Connects to get connected with programs and supports in your area that can help with food, shelter, education, jobs and more.