Provider Overpayment Refund Address has Changed

Date: 07/29/24

The address for providers to mail refunds for overpayment to Sunshine Health, Ambetter from Sunshine Health and Children’s Medical Services (CMS) Health Plan has changed.

When your practice identifies an overpayment, please include the reference number to the claim or the claims tied to that refused and use this address:

Centene Mgmt. Co. - Sunshine State Health Plan
P.O Box 947986
Atlanta, GA 30394-7986

Please do not use the Orlando P.O. Box. Anything mailed to the previous address will be returned to sender as undeliverable.

This address change applies to these health plans:

•  Ambetter (Marketplace)
• Child Welfare Specialty Plan (CWSP)
• Children’s Medical Services (CMS) Health Plan
• Long Term Care (LTC)
• Serious Mental Illness (SMI)
• Sunshine Health Medicaid (MMA)

Questions?

If you have questions, please contact your Provider Engagement Administrator (list the county of your organization’s main office). You can also call Sunshine Health Provider Services at 1-844-477-8313 or visit the Secure Provider Portal. Stay up to date on Sunshine Health provider notices by reviewing and bookmarking Provider News.

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